If you’re stuck on the home screen with a frozen timer, don’t worry! In this video, we’ll walk you through the steps to get this fixed quickly.


1. Frozen Timer

Here, you can see that you’re stuck on the frozen timer. Let’s fix that now! First, grab your BuzzTV remote, which is pictured here.

Frozen Timer


2. Navigate to Settings

Next, using the arrow keys on your remote, navigate to the settings icon on the screen.

Navigate to Settings


3. Navigate back to Cancel

Once you’re in the settings menu, navigate back to the Cancel option and press the OK button to select it.

Navigate back to Cancel


4. Launch Menu

The Cancel button will now change to Launch. Simply click on Launch to continue.

Launch Menu


5. Let the Menu Load

Now, let the menu load up. Please give it a few moments to fully refresh.

Let the Menu Load


6. Reboot Device

For the best results, we also recommend unplugging your device for about 30 seconds and letting it fully reboot before reconnecting. This can help clear any lingering issues.

Reboot Device

If you’re still having trouble, don’t hesitate to reach out to our support team. Thanks for watching, and we hope this helps you get back up and running!