00:00: If you're experiencing a white screen, missing information or a frozen screen 00:04: on our app, don't worry. We're here to help. 00:06: Sometimes a quick reboot is all. 00:09: It takes to get everything running smoothly again. In this video, we will walk 00:13: you through the simple steps to reboot the app and resolve these issues. 00:18: From the menu screen. Press okay. On the Buzz TV remote to pull 00:22: up the admin panel. 00:24: Using the arrow keys on the remote, navigate down to the delete all 00:28: files and close app, option and click okay. 00:32: You will then be directed to the home screen where you can wait for the countdown or click the cancel 00:36: button. 00:38: If the cancel button was clicked, you will then click launch. 00:42: Allow some time for the menu to Launch. 00:45: And that's it. Rebooting the app is a quick and easy way to resolve issues like white 00:49: screens, missing information or frozen screens. 00:52: If you're still experiencing problems, feel free to reach out to our support team 00:56: for further assistance. Thanks for watching and we hope this video helped 01:01: you get back on track.
If you're experiencing a white screen, missing information, or a frozen screen on our app, don't worry we're here to help. Sometimes, a quick reboot is all it takes to get everything running smoothly again. In this video, we'll walk you through the simple steps to reboot the app and resolve these issues.
1. Accessing the Admin Panel
From the Menu Screen Press “OK” on the BuzzTV Remote to pull up the Admin Panel
2. Reboot the App
Using the arrow keys on the remote, navigate down to the "Delete All Files and Close App" option and click "OK"
3. Home Screen
You will then be directed to the home screen where you can wait for the countdown or click the cancel button.
4. Launch Menu
If the cancel button is clicked, you will then click launch.
5. Let the Menu Load
Allow some time for the menu to launch.
And that’s it! Rebooting the app is a quick and easy way to resolve issues like white screens, missing information, or frozen screens. If you’re still experiencing problems, feel free to reach out to our support team for further assistance. Thanks for watching, and we hope this video helped you get back on track!
