If you're experiencing a white screen, missing information, or a frozen screen on our app, don't worry we're here to help. Sometimes, a quick reboot is all it takes to get everything running smoothly again. In this video, we'll walk you through the simple steps to reboot the app and resolve these issues.
1. Accessing the Admin Panel
From the Menu Screen Press “OK” on the BuzzTV Remote to pull up the Admin Panel
2. Reboot the App
Using the arrow keys on the remote, navigate down to the "Delete All Files and Close App" option and click "OK"
3. Home Screen
You will then be directed to the home screen where you can wait for the countdown or click the cancel button.
4. Launch Menu
If the cancel button is clicked, you will then click launch.
5. Let the Menu Load
Allow some time for the menu to launch.
And that’s it! Rebooting the app is a quick and easy way to resolve issues like white screens, missing information, or frozen screens. If you’re still experiencing problems, feel free to reach out to our support team for further assistance. Thanks for watching, and we hope this video helped you get back on track!
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