• If your store is not yet open, this may indicate no stock in the POS system. Once the stock is entered, the menus should begin to load.
  • Ensure your device is connected to the internet.
  • If you are still experiencing a white screen please contact us.


When creating a ticket for the white screen, please try to include what screen this is happening to.

Ex. Playlist name (located at the top of the Admin Panel that can be accessed by clicking “OK” on your BuzzTv Remote), the serial number that is on the bottom of the device, or by indicating what should be shown on that screen.