Product and Screen Help
The most common issues experienced are often due to a loss of Wi-Fi. Before continuing, please ensure your device is connected successfully to your Wi-Fi.
If you are having product issues and are not connected to Wi-Fi, please allow 30 minutes for the screens to update. If after 30 minutes they haven’t updated...
Tue, 12 Dec, 2023 at 10:43 AM
If your store is not yet open, this may indicate no stock in the POS system. Once the stock is entered, the menus should begin to load. Ensure your device...
Tue, 12 Dec, 2023 at 10:45 AM
Ensure the TV is on and plugged in. Ensure the BuzzTV device is on and plugged in. Make sure the input is set to the correct HDMI port. Below are...
Tue, 12 Dec, 2023 at 12:22 PM
If you are experiencing a solid blue screen, please ensure you are connected to the correct HDMI port. If you are still experiencing this issue, please rest...
Tue, 12 Dec, 2023 at 12:24 PM
Please contact us. If possible, include the Playlist Name so we can quickly identify the screen.
Tue, 12 Dec, 2023 at 12:25 PM
Please get in touch with us, and include the Playlist Name if possible so we can quickly identify the screen.
Tue, 12 Dec, 2023 at 12:26 PM
Please get in touch with us and if possible, include the Playlist Name so we can quickly identify the screen.
Tue, 12 Dec, 2023 at 12:28 PM
Please get in touch with us and if possible, include the Playlist Name so we can quickly identify the screen and as much detail as possible.
Tue, 12 Dec, 2023 at 12:28 PM