BuzzTV/DS1: Connect to WiFi

Device: BuzzTV / DS1 (Android)
Task: Connect or reconnect the BuzzTV / DS1 device to a Wi-Fi network.

Use this article when: Your BuzzTV or DS1 device is not connected to Wi-Fi, or needs to connect to a new network.

Do not use this article if:

• You have a FireStick — see FireStick: Connect to Wi-Fi instead.

• You have a ChromeBit — see ChromeBit: Connect to Wi-Fi instead.

Prerequisites

Before starting, have the following ready:

• BuzzTV remote with batteries installed

• Wi-Fi network name (SSID)

• Wi-Fi password

Important: Connect to your standard business Wi-Fi network, not a guest network. Guest networks can expire and will interrupt your screen service.

Steps

Step 1: Exit the Budvue App

1. Press the blue Home button (center of the remote) to go to the BuzzTV setup page.

2. If a "Signage Resuming in..." countdown appears, select Cancel.

Expected result: You are on the BuzzTV home/setup screen.

Step 2: Open Wi-Fi Settings

1. Use the arrow keys on the remote to navigate to All Apps and press OK.

2. Navigate to the grey Settings icon and press OK.

3. Select Network and Internet and press OK.

Expected result: A list of available Wi-Fi networks appears.

Step 3: Connect to Your Network

1. Use the arrow keys to select your Wi-Fi network from the list.

2. Enter your Wi-Fi password using the on-screen keyboard.

3. Confirm to connect.

Expected result: The device connects to Wi-Fi within a few seconds. A Wi-Fi indicator should appear.

Step 4: Return to Signage

1. Press the Back button (above the right arrow key) to return to the main setup page.

2. Navigate to Launch under "Launch Signage?" and press OK.

Expected result: The Budvue signage app relaunches.

Multiple devices? Repeat Steps 1–3 for each BuzzTV box.

Resolution

If the device successfully connects and the Budvue menu appears, setup is complete.

Contact Support

If the device fails to connect or the menu does not appear after reconnecting, email tvsupport@budvue.com with:

• Device serial number

• Wi-Fi network name (not the password)

• A description of what happens when you attempt to connect

• Steps you have already tried