Device: BuzzTV / DS1 (Android)
Task: Guidelines for physically mounting the BuzzTV box to avoid common hardware issues.
Use this article when: You are planning to mount or reposition a BuzzTV or DS1 device.
Recommendations
1. Protect Your Cords
Bending or straining the HDMI and power cords is one of the most common causes of connection problems.
Ensure there is enough slack in the cords — they should not be stretched or sharply bent at the connection points.
Use cable ties or clips to keep cords organised and out of the way.
After mounting, gently tug each cord to confirm it is not under tension.
2. Maintain Airflow
The BuzzTV box generates heat and requires ventilation to avoid overheating.
Mount in a location with open airflow around the device.
Keep away from heat sources such as radiators, direct sunlight, or other heat-generating electronics.
If mounting inside a cabinet or enclosed shelf, ensure there is a gap or vent for air to circulate.
3. Keep the Remote Signal Unobstructed
The BuzzTV remote uses an infrared (IR) signal that requires a clear line of sight to the front of the device.
Ensure nothing is blocking the front face of the device.
Do not mount behind solid panels or inside enclosed cabinets.
Test the remote from the position you will normally use it before finalising the mount.
4. Keep the Device Accessible
Occasional access is needed for updates and troubleshooting.
Mount in a location where you can easily reach the ports and buttons.
Do not mount behind walls, in ceilings, or anywhere that requires tools to access.
A wall mount bracket or open shelf works well.
Contact Support
For questions about your specific setup, email tvsupport@budvue.com.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article