ChromeBit: Connect to Wi-Fi

Device: ChromeBit (e.g. ASUS Chromebit CS10)
Task: Connect or reconnect a ChromeBit media player to a Wi-Fi network.

Use this article when: Your ChromeBit has lost its Wi-Fi connection or needs to be connected to a new network.

Do not use this article if:

• You have a BuzzTV or DS1 device — see BuzzTV / DS1: Connect to Wi-Fi instead.

• You have a FireStick — see FireStick: Connect to Wi-Fi instead.

Note: ChromeBit devices have reached end-of-life and no longer receive ChromeOS updates. If you are experiencing ongoing performance issues (slow loading, freezing, video glitches), we recommend upgrading to the Amazon Fire TV Stick 4K Max. Contact tvsupport@budvue.com for upgrade assistance.

Prerequisites

Have the following ready:

• ChromeBit keyboard (turned on and connected)

• Wi-Fi network name (SSID)

• Wi-Fi password

Important: Connect to your standard business Wi-Fi — not a guest network. Guest networks can expire and will interrupt your screen service.

Steps

Step 1: Reboot the ChromeBit

1. Confirm the keyboard is turned on.

2. Press the "Q" key five times in a row.

3. The device will begin to reboot.

Expected result: ChromeBit begins restarting.

Step 2: Access the Operating System Screen

1. As the ChromeBit restarts, press and hold Ctrl + Alt + S on the keyboard.

2. Keep holding until the operating system / ChromeOS screen appears.

Expected result: The ChromeOS interface is visible.

Step 3: Connect to Wi-Fi

1. Select your standard business Wi-Fi network from the network list.

2. Enter your Wi-Fi password.

Important: Do not connect to a guest network. Guest networks can expire and will interrupt your screen service.

Expected result: ChromeBit connects to Wi-Fi.

Step 4: Restart the ChromeBit

1. Ignore any login prompt that appears.

2. Click the Restart button (typically in the bottom-left corner of the screen).

Expected result: ChromeBit restarts and the Budvue signage app loads.

Resolution

If the Budvue content appears on screen after restarting, the Wi-Fi connection is successful.

Contact Support

If the ChromeBit fails to connect or does not display Budvue content after restarting, email tvsupport@budvue.com with:

• Wi-Fi network name (not the password)

• A description of what you see on screen

• Steps you have already tried