Google Streamer: How to Restart the Device

Device: Google TV Streamer 4K

Task: Perform a full system restart on the Google Streamer hardware to clear glitches or refresh the connection.

Use this article when: The device is acting sluggish, the app is frozen and won't respond to the remote, or you need to cycle the power on the system without unplugging cables.

Do not use this article if: You only want to reboot the Budvue app itself without restarting the whole device — see Google Streamer: How to Reboot the App & Clear Cache instead.

Steps

1. Exit to Home Screen - Press the Home button (the circle) on your Google remote to exit the Budvue app and return to the main Google TV home screen.

2. Open Settings - Navigate to the very top menu, then scroll all the way to the right to highlight the Settings gear icon.

3. Open All Settings - Clicking the gear will open a quick menu on the side of the screen. Scroll down and click All settings.

4. Navigate to System - Scroll down through the settings menu and click on System.

5. Select Restart - Scroll all the way down to the bottom of the System menu and click Restart. Confirm by clicking Restart again when prompted.

Expected result: The device will shut down, display the Google logo as it reboots, and automatically relaunch the Budvue menu once the system loads.

Resolution

If the system glitches or performance lag that prompted the reset are cleared, no further action is needed.

Contact Support

If the Google Streamer freezes during the restart process or fails to load back into the menu, email tvsupport@budvue.com with:

• The device serial number (printed on the bottom of the white streaming box).

• What the screen is currently displaying (e.g., stuck on the Google logo, blank screen).

• Steps you have already tried.