Promo TV Help

Edgeworth Screen is Playing Ads for Product No Longer in Stock
Ensure the device is connected to the internet. If confirmed and it is still playing these ads, please contact us.
Tue, 12 Dec, 2023 at 12:29 PM
Black Screen Occurs Between Ads
Please contact us, if possible please include the playlist name or serial number. 
Tue, 12 Dec, 2023 at 12:30 PM
Ads are Playing in the Wrong Orientation
Click “OK” to pull up the Admin Panel, click rotate 4 times, and then set it to the proper orientation. Then click "delete all files and close app"...
Tue, 12 Dec, 2023 at 12:31 PM
How to Upload Content onto your Promo TV
1. Submit a ticket with details including specific days/times you would like the content to run. Include the image or video files to your Promo TV. (Support...
Tue, 12 Dec, 2023 at 12:32 PM